Delivery Information

Shipping Policy


All orders are shipped within 48 hours Monday - Friday 8am - 5pm. However, if the item is not in stock then we will ask our supplier to ship to you directly to avoid further delays. While many items are received within 3 working days please allow 7 days if the item is shipping from overseas. 


We use the following carriers to deliver our orders:

Australia Post (Most often Express Post Bag) 
Fastway Couriers (Sydney and Victoria) 
EMS – (International Mail Express)


Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. 

NOTE: Many of our items include FREE SHIPPING Please check item description. 

Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available (within 10 days) we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.